• SEARCH

Shipping Policy

US Shipping

ikatehouse.com ships to all 50 U.S States, P.O Boxes and APO/FPO Addresses. United States territories include: American Samoa,Guam, Puerto Rico and U.S Virgin Islands. For APO/FPO orders, there will be additional 10 days on top of the regular domestic delivery time.
Please see the bottom of page for APO/FPO Address Guideline.

All orders in U.S are shipped via USPS , UPS, Fedex or DHL. ikatehouse.com will determine the best shipping carrier for you, depending on your order and shipping location. The instant an order was successfully placed, our system will automatically send the purchase order to our warehouse and it will be processed to ship out as soon as possible.

Processing Time

Orders are processed Monday to Friday, excluding holidays and after payment has been confirmed.
Weekend orders will be processed within the following business day.
All orders received on Friday after 12:00 PM (EST) will be processed on the next business day.
Processing time for orders placed during Promotion, Sales or Holiday Periods may take up to 5 more business days.

Standard Shipping & Handling Service

Standard Shipping Service include USPS, UPS, Fedex and DHL carriers.
Processing Time : 1-3 business days
Estimated Delivery Time : 3-10 business days

Prompt Shipping & Handling Service

Our Prompt Shipping Service offers a speedy processing and delivery time.
Processing Time : same day or 1 business day
Estimated Delivery Time : 1-5 business days

+ Insurance

Our Insurance option allows our customers to insure their package. In case the package is lost in transit to the shipping address, the subtotal amount that was purchased will be refunded.
Shipping, handling and insurance cost are excluded. There is no coverage when a package fails delivery due to insufficient address or is declare "Delivered" by USPS.

Please refer to chart below for the shipping fee and ETA ( Estimated Time of Arrival )

    Standard Service Prompt Service
Region Subtotal Cost Delivery Date Cost Delivery Date
US Teritory
(includes
HI, AK, PR, VI, GU)
up to $48.99 $4.99 3-10 Business Days $6.99 1-5 Business Days
$49.00 Over $0.00 3-10 Business Days $2.99 1-5 Business Days

US Shipping Policy

If the tracking history of the package states that it has been "delivered" it does not qualified for any refunds.
If your order is returned due to insufficient or wrong address, you are responsible for original shipping & handling fee and 30% restocking fee. This amount will be deducted from your order.
We are not responsible for any items damaged during shipping transit and we will not accept damaged items for return. Customers must filed a claim with USPS.

International Shipping

We ship worldwide by using USPS Standard International or USPS Priority International Service (available for up to total 4 pounds of shipping weight - If your package is over 4 pounds, you will be contacted by ikatehouse Team).

Please refer to chart below for the shipping fee and ETA ( Estimated Time of Arrival )

    USPS Standard Service USPS Priority Service
Region Subtotal Cost Delivery Date Cost Delivery Date
Canada up to $9.99 $9.99 6-14 Business Days $27.99 5-7 Business Days
$10.00 - $19.99 $11.99 6-14 Business Days $29.99 5-7 Business Days
$20.00 - $29.99 $13.99 6-14 Business Days $31.99 5-7 Business Days
$30.00 - $39.99 $15.99 6-14 Business Days $33.99 5-7 Business Days
$40.00 - $49.99 $17.99 6-14 Business Days $35.99 5-7 Business Days
$50.00 - $99.99 $19.99 6-14 Business Days $37.99 5-7 Business Days
$100.00 - $199.99 $22.99 6-14 Business Days $41.99 5-7 Business Days
$200.00 - $299.99 $25.99 6-14 Business Days $45.99 5-7 Business Days
$300.00 - $399.99 $29.99 6-14 Business Days $49.99 5-7 Business Days
$400.00 - $699.99 $39.99 6-14 Business Days $59.99 5-7 Business Days
$700.00 - $999.99 $49.99 6-14 Business Days $69.99 5-7 Business Days
$1,000.00 over $59.99 6-14 Business Days $79.99 5-7 Business Days
Other Countries up to $9.99 $13.99 10-20 Business Days $39.99 6-12 Business Days
$10.00 - $19.99 $16.99 10-20 Business Days $42.99 6-12 Business Days
$20.00 - $29.99 $19.99 10-20 Business Days $45.99 6-12 Business Days
$30.00 - $39.99 $22.99 10-20 Business Days $48.99 6-12 Business Days
$40.00 - $49.99 $25.99 10-20 Business Days $51.99 6-12 Business Days
$50.00 - $99.99 $29.99 10-20 Business Days $54.99 6-12 Business Days
$100.00 - $199.99 $34.99 10-20 Business Days $59.99 6-12 Business Days
$200.00 - $299.99 $39.99 10-20 Business Days $64.99 6-12 Business Days
$300.00 - $399.99 $44.99 10-20 Business Days $69.99 6-12 Business Days
$400.00 - $699.99 $54.99 10-20 Business Days $79.99 6-12 Business Days
$700.00 - $999.99 $64.99 10-20 Business Days $89.99 6-12 Business Days
$1,000.00 over $74.99 10-20 Business Days $99.99 6-12 Business Days

International Shipping Policy

All delivery times above are estimates only. For international orders, estimated delivery time does not include customs processing time. Processing and delivery times may vary during promotion and holiday periods.
International Priority delivery times do not include customs processing time ; It may take 3-14 more business days.
International Standard Service does not provide tracking information. We recommend that you use a shipping method that provides tracking information in order to ensure a fast and secure delivery of your merchandise. Only International USPS Priority Service provide tracking information.
When using International Standard Shipping Service, the last tracking point will be Jamaica, New York or Kearny, New Jersey because that`s where all of our packages get shipped abroad. This will be the only information available on the USPS tracking page.
The customer is responsible for any customs fees, import duties, or taxes that may be imposed by the customs department of the customer`s country.
Risk of loss, damage and title for merchandise shipped internationally will pass to you upon our delivery to USPS. Damaged items delivered through international shipping methods will not be replaced or refunded.

International USPS Standard + Insurance or USPS Priority + Insurance

Our Insurance option allows our customers to insure their package. In case the package is lost in transit to the shipping address, the subtotal amount that was purchased will be refunded.
Shipping, handling and insurance cost are excluded. There is no coverage when a package fails delivery due to insufficient address or is declare "Delivered" by USPS.

ikatehouse is not responsible for DAMAGE/LOST/RETURNED packages that are shipped to private carrier companies.
If the carrier company misses the delivery of the package, customer must call USPS to rearrange delivery once again.

APO/FPO Guidelines and Restrictions

Our military service members and diplomatic personnel work hard for us overseas. Far from home, few things brighten their days more than mail from friends and loved ones. Although for APO/FPO/DPO shipments you pay domestic prices, you’ll need to follow special guidelines.You will need a customs form for your APO/FPO/DPO packages. What form you need depends on the service you’re using and the declared value of your mail.

APO/FPO Example
CPT JOHN DOE
UNIT 2050 BOX 4190
APO AP 96278
Please select Armed Forces Area for State under United States & write down APO/FPO/DPO for your city.

Thank you for your Service!!

welcome!
here’s 5% off.

subscribe below to get your promo code!

Please wait...

Item added to cart

FREE SHIPPING!(US ONLY)

You now qualify for Free Shipping!

Item removed from cart

FREE SHIPPING!(US ONLY)

You now qualify for Free Shipping!